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My Services Information :: News

TABLE OF CONTENTS

• Override Tips and Reminders (8-15-2006)
• Issues and Suggestions (8-3-2006)
• Computer Conversion Progress (7-18-2006)
• SNAP Changes Advisory (6-29-2006)
• Important dates and the impact during the transition (6-28-2006)
• Datatel Student Implementation Vision (presentation)

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8-15-2006. Override Tips and Reminders.  A list of tips and reminders on Course Overrides is now available on the Support Information page.

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8-3-2006. Issues and Suggestions.  A list of issues and suggestions is now available on the Support Information page.

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7-18-2006. Computer Conversion Progress. The primary migration of the student system on Datatel was completed on July 10, 2006. Registration, including web and telephone, is now operational through Datatel, and we have been successfully registering students. During this first two days approximately 2040 students registered. Some instructors have also used the system to enter their grades for summer courses.

We were able to work through a few minor issues and continue to address these as they come up. We will be continuing to update the websites for both students and employees with pertinent information, so please continue to review the website for most current information.

Presently we are aware of two issues/misunderstandings we would like to clarify:

1. Due to the computer transition occurring after distribution of the printed schedules, we were not able to update the phone codes to reflect the change to Datatel. Datatel uses a five-digit phone code as opposed to the four digits. To use telephone registration correctly, a leading zero must be added to the phone codes in the printed schedule. If there are any questions regarding the phone code or to make certain of the code, the Online Schedule application can be used to retrieve the accurate phone code information.



2. Some students are confused by the term “Preferred Sections” on Web Registration. The classes listed below “Preferred Sections” are sections they have put in their “shopping cart.” Placing classes in “Preferred Sections” does not mean that registration for them is completed. Only those classes found under “Current Registrations” are registered. In the same screen, they need to select and submit an “Action” to register the “Preferred Sections.” We are working on including some information on the screen to help clarify this for students.

Feedback from the college community is welcome and should be directed to the help desk at 704-330-5000. We thank you for your continued patience, and join us in our celebration for this major accomplishment.

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6-29-2006. SNAP Changes Advisory. As part of the Datatel migration and our continued efforts to improve the services we offer to the College, Information Technology Services will soon be releasing changes to the SNAP application and processes. These changes will make acquiring a SNAP account quicker for students and merge the functionality of the employee network account manager into the SNAP application. When these changes are released, both student network accounts and employee network accounts will be referred to as SNAP accounts (more specifically, "student SNAP account" and "employee SNAP account" respectively).

It is important to note that the new Datatel system requires students to have their SNAP account before it will allow them to use any personalized online services such as registration, drop/add, financial aid, grade view and others.  For more details on how students may be affected by these changes, see Current Students or New Students & Applicants.

Employees will continue to use the online account request form to request their SNAP account. However, they can manage their account using the new SNAP application. Employees who also take, or have taken, classes at CPCC will still have a separate student SNAP account. We hope to update the online account request form for employees in the near future.

The new SNAP application will be released in the first week of July and will continue to be located at snap.cpcc.edu. For a peek at the new SNAP application, along with the new mycollege (WebAdvisor) application, check out these demonstrations.

If you have any questions or concerns, please contact the ITS helpdesk.

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6-28-2006. Please be aware of the following dates and their impact during our transition to the Colleague system. The mainframe will continue to be available for viewing data, but actual entry and update will be phased out as described below.

June 24	Last day for all mainframe registration transactions except in-class.
June 25	No more fall registration activity by any method. Students registering by phone or web can no longer select fall term. Summer withdrawals continue by phone, web or walk-in.
June 26	All new admissions applications will be entered in Colleague only. This includes online admissions applications through CFNC website.
June 27	Last day to enter in-class registrations in the mainframe.
June 28	Last backout for nonpayment from the mainframe (AM). Last refund run from the mainframe.
June 30	Last day for any Cashiering ring up transactions in the mainframe.
July 7	Print pre-fall billing statements from Colleague for mailing.
July 10	Fall registration resumes in Colleague - phone, web, and walk-in.

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Last modified: Tuesday August 15 2006
URL:http://inside.cpcc.edu/myservicesinfo/news.htm